We where a bit surprised with the site's markup. Worked out to be 55%! Not sure if I was near a minimum value which gets a higher rate, because of the steep discount different from the auto-quote, or what. I couldn't find rates on the website.
I can't seem to find some of the notification features listed on the site description, like part finished, part shipped, etc. Otherwise, so far, the site works well for both of us. Able to move files back and forth, easy invoicing.
I consider my prints 'good' but not great, as I have some Z wobble isolater issues and a bit of dimensional squeezing. He said that my parts are much better than those on his used machine he acquired. I am a bit that concerned people are passing off very rough, badly worn, used machines. Doesn't make for a good impression on the hobby.
Excited that my printer made parts for another printer.
In my limited experience with makexyz they added $5. Which on a low priced print is substantial. At the moment I'm not sure the sites functionality warrants the markup they take either.
Edit: They updated the functionality for messages and such. It now has great functionality.
+Ben Malcheski $5.50 is what it worked out for me. Interesting, as the website FAQ says that it does a percentage, not a flat fee.
The guy was happy to pay it. He found a printer close enough he could visit it and watch his parts get printed, ask questions, and see the full toolchain work.
I am all for the site getting it's cut, I just wish it was a bit more upfront with their fees. I tell the guy one price and it comes to him 55% MORE? I know there will be processing fees for the site, I am curious as to whether or not they 'fix' what they send me so I get my full $10. Time will tell.
Overall experience is 'meh'. It's not great, but it's not bad.
I am excited that there is a new RepRap in my neighborhood http://t.co/45lVQlbAEg
+Mike Creuzer Looked again and mine was 5.50. Not a big deal for something that is $40 or more, but if a part is $5.00 then I understand people not liking the fee.
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